Midpoint Reflection

The internship has been kind of the same as my expectations and some are different. I has worked in a small place and work with the telephone and printer. The differences are I don't need to use computer and I can see the babies in the pediatric clinic. That's out of my expectation. I have grown as a result of interacting with professional adults, I almost like the little assistant to help my co-workers. I work with them and the feeling as I am a adult. In my internship site, I have learned the new skills that i think can apply at other jobs are communication with the phone, and organized patients' information. I think these skills can become a office lady. I have improved my English since beginning internship because everyday I would call different patients and sometimes learn the new things from my co-workers. I also gain my solved question skills, endurance and patience so far. When the patients have questions, you should know how to solved it in the correct way and patiently listen to them.

The altered schedule have affected me. Everyday only has 2 regular classes and after the internship, I got very tired and still need to do the homework. This period is more hard and challenging for me. I can't study or do homework on my internship way and home way because I only take 15-25 minutes bus to the place. I always sleep one hour after the internship and then get my homework done. And also teachers are extending our homework or assignment time. That's very helpful.

There are six weeks of internship left. I hope I can learn not only make phone call and make the copies, but also other new abilities and skills in my internship site. For example to use the computer to help the patient re-schedule and help the new patients make cards that they can use that card to make the appointments and check up.

My co-workers are very take care of me. At the beginning, our relationship like boss and employee, then as friends. Right now, they love me as their daughters. I am so lucky can work with them. The challenges I have also are talk to the patients on the phone. Our patients are from different countries and not good at speaking English. Sometimes I really want to use body language to show them. That can make them easier to understand what I say. I have a good idea to overcome this problem is slowly to tell them our hospital's name,  room number, time of the appointment and the name of the kids. (My internship site is in pediatric clinic.) The another challenge is how to pronounce patient's name and figure out the gender. I still need to find an useful way to overcome it.