Friday, February 18, 2011

Artifacts

Telephone

This is telephone which I use in my internship to make a phone call to remind the patients to make up their appointment. It is also my first assignment when I got to pediatric clinic in Coney Island Hospital. This artifact represents my internship because it is very important thing to use at my work.
Printer
As you know, this is a printer. It is my friend in my internship. I use it to make the paper copy of patients' information for each doctor. It represents my internship because it is a main object for my work, I can not work without it in the clinic.




Post Card
This is a post card of Coney Island hospital. If  patients appointment has been change, I will write down the new appointment on the post card and of course including their names and addresses. After finished that, I would deliver the cards the to mail room. It also represents my internship because post card is make sure my reminding work is finally done.









Tuesday, February 8, 2011

First Impressions

I work in Coney Island Hospital. My internship started a little bit late, but it is fine. My mentor is Christina Cornacchia. She is Clerical Associate II and works Volunteer Service Department. She is very amiable, helpful and considerate. I work in Pediatrics Clinic (T105). There is a small place but it's very busy and joyous because there are many babies around us. When I first started working at my internship, my very first thoughts were strange, afraid and challenge. Three jobs I have done so far are make a phone call to the patient for make up or remind them about their appointments,  helping copy the papers, and send the letters to the mail room. The most challenging part of internship is making the phone call to the patients. I have to talk to different kind of people and some of them have a louder voice, after the phone, my ears are hurt. The other reason is I have to know what they say and what they want. It's challenging part for me. One skill I have learned is conversation.

What is the primary goal of the organization I work at?
How many people work at this organization?

Does this organization exist in other cities besides New York? If so, which cities?

When I asked Ms. Christina about the primary goal of Volunteer Service Organization , she explained that the main goal is To serve the communities of southern Brooklyn by providing high quality, safe and cost effective health care services in a courteous, compassionate and respectful way, regardless of ability to pay. We will be the provider of choice for residents of southern Brooklyn, operating a network of community and hospital-based programs in attractive, safe and comfortable settings. There are 3,000 people are employed by Coney Island Hospital. The organization The New York City Health and Hospitals Corporation (HHC) only has facilities in New York.